JW HVAC Limited
Registered Office: PO Box 4385, Cardiff, CF14 8LH
Company Number: 16348769
1. Introduction
JW HVAC Limited respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following personal data:
- Name, email address, phone number, and address provided via enquiry or quote forms
- Details about the services requested or property details relevant to our work
- Technical data from website usage, such as cookies and analytics
3. How We Use Your Information
Your data may be used to:
- Respond to enquiries and provide quotations
- Deliver contracted HVAC services
- Maintain client records and communicate project updates
- Issue invoices, process payments, and manage accounts
- Comply with legal and regulatory obligations
4. Data Sharing
We do not sell or rent personal data. Information may be shared only with:
- Subcontractors or suppliers directly involved in service delivery
- Legal or regulatory authorities if required by law
- IT or hosting providers who support website and email systems under strict confidentiality agreements
5. Data Retention
Personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
6. Data Security
We implement appropriate security measures to prevent unauthorised access, alteration, or disclosure of personal data. All digital systems are password-protected and monitored for compliance.
7. Your Rights
Under data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent where applicable
Requests can be made by emailing info@jwhvaclimited.co.uk.
8. Cookies
Our website may use cookies to enhance user experience and collect analytical data. You can manage or disable cookies in your browser settings.
9. External Links
Our website may contain links to third-party sites. JW HVAC Limited is not responsible for the content, privacy practices, or security of external websites.
10. Policy Updates
We may update this Privacy Policy periodically. Continued use of our website signifies acceptance of any amendments.
Contact Us
For privacy or data-related queries, please contact info@jwhvaclimited.co.uk.